This morning 2 of mine wireless crate weren"t functioning properly, while my wired box/DVR was working fine.

You are watching: Att uverse not available at this time

After numerous brickandmortarphilly.comempts to restart the wireless receivers individually, I saw unplug the strength cord of the WAP. I accidentally unplugged the power cord to the Gateway instead of the WAP.

Now, the wireless boxes are working fine, but my wired box/DVR will certainly not restart. I have brickandmortarphilly.comempted to restart 10+ times over the previous 6 hours.

Just keeps providing me the error message: "U-verse is not easily accessible at this time. Please shot again later."

Any alternate troubleshooting suggestions?


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1 y ago


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gr8sho
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1 y ago


Make sure the physical connection is quiet good. You’ll know part of the puzzle if the green brickandmortarphilly.comach light on the settop crate is lit when beginning it.


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brickandmortarphilly.comHelp
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172K Messages


1 y ago


We"re happy come help,
tayishajmcguire!

In addition to
gr8sho"s suggestion, try following these reboot steps that
_xyzzy_ detailed another customer who was gaining this error message. This should have actually all receivers functioning effectively again.

We"ll be right here if girlfriend need further assistance!

Aminah, AT&T ar Specialist


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T
tayishajmcguire

New Member

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2 Messages


1 y ago


Thank friend
gr8sho, Aminah and
_xyzzy_ for her feedback.

It finally works!

1. Unplugged Gateway, WAP & DVR for 30 seconds.

2. Pressed the Red Reset switch next come the Power switch on the Gateway for 10 secs & Pressed the Reset button on earlier of WAP because that 10 seconds

3. I completed a DVR REBOOT accuse using one of the TV"s with a working wireless box

and it worked. Thanks for everyone"s feedback!


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gr8sho
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ACE - Professor

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2.9K Messages


1 y ago


Glad it worked out. FWIW, I too will carry out a factory reset periodically on my networking equipment.


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brickandmortarphilly.comHelp
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tayishajmcguire

Glad to hear it! If girlfriend need aid with anything rather in the future, we"ll be here!

Thank you for reaching out come the AT&T neighborhood brickandmortarphilly.com team!

Aminah, AT&T ar Specialist


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